Who do I contact if I have hosting questions?

We have a dedicated team to answer any questions you may have about hosting group trips with TrovaTrip. Simply fill out our Host Contact Form and a member of our team will get in touch.

Is my trip free?

Everything included on the itinerary for Travelers is also included for you at no cost.

What about my airfare?

You can choose an advancement of your earnings to cover flights. The advancement will be paid as soon as your trip reaches confirmed. Hello credit card and travel points!

Can I make adjustments to the itinerary?

In some instances, you may be able to add or remove meals, activities and days. If you'd like to add, remove or replace an activity please indicate this on your trip request and the Operator will confirm if it's possible. Once the trip is launched we will be unable to make any adjustments.

Are my meals covered?

All meals included on the itinerary for Travelers are also included for you.

Who’s leading my trip?

All trips include a certified Guide who speaks the language and is with you throughout the entire duration of your trip. Your Guide will be introduced to the group chat prior to the trip's start date.

Where will we stay?

Accommodations vary depending on the destination and itinerary. You have the option to request a preferred accommodation type when you submit the trip request. Please note: accommodations are subject to change depending on group size and for various reasons outside of our control.

Do I need to know the destination well?

You don't need to be a destination expert, that’s what the local Guide is for! Kick back, relax and let your Guide do the leading.

Can I run a trip in my own country?

Yes! We offer amazing itineraries across the world that are open to both local Hosts and those from outside of the country.

Can I bring someone on my trip?

Plus-ones are welcome. However, the more people you include on the trip, the higher the cost to operate because we have to factor in their free trip as well. Ultimately, it depends on what you’d like to achieve out of the experience and the price you feel confident selling your trip at.

How far in advance are trips planned?

It’s important to allow your audience enough time to make a purchasing decision which is why we plan 8+ months for international and 6+ months for domestic.

What are the hotels like?

As Host of a trip, you can expect a room all to yourself. However, if you decide to bring a plus-one, you can request to room together with either a shared double bed or 2 twin beds.

Hotels will vary by star level and are chosen by you in the planning stage. Accommodation star level will be displayed on your trip page for Travelers to see.

It's important to note that hotels, and their star levels, vary greatly by region. For instance, rooms in Europe will be smaller with twin beds, bidets and handheld showers while rooms in Bali may be more luxurious and feature more amenities—lookout though! You may spot a gecko friend climbing your hotel walls. It's all part of the experience and cultural emersion we strive to deliver!

Are there limits to how much I can pack?

As we will be using shared transfers and spaces throughout our tour we recommend all Travelers pack as lightly as possible. All Travelers are allowed to bring one large piece of luggage (not exceeding 50lbs (23kg) in weight, with the dimensions 30” x 18” x 10”), one small carry-on (12”x11”x6), and a personal item.

Do you offer a referral program?

Know someone who would be a good Host? Refer a friend to host a trip and we'll kick back $500 once their trip gets confirmed to say thanks! To be eligible for the referral cash, the referred Host must not be in the process of working with us (meaning they have not started surveying or planning their trip with us).

Click here to get your referral link and learn more about the program.

What are TrovaTrip's physical activity levels?

Activity Level Ratings let you know exactly what to expect before you sign up for a trip or request an itinerary. Each itinerary has a physical activity level rating clearly marked based on the amount of physical exertion it requires.

The rating process is simple—the higher the level (1-5), the more challenging the trip.

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How much will I earn?

You set your earnings by choosing the trip price.

When will I get paid?

We’ll pay you 50% of your earnings for each paid-in-full customer prior to the trip starting and the other 50% at trip completion. Earnings are calculated 30 days before the trip and the first payment will be sent 5-10 business days following.

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Why do I need to survey my audience?

If you've never hosted group trips before, you'll need to survey your audience to get started. A minimum of 50+ qualified responses are required to begin planning. Survey responses need to be from adults 18+ with budgets that align with where you want to go.

How do I qualify as a Host?

The process is simple! All you have to do is Create Your Account, then you start surveying your audience. Once you have reached 50+ qualified survey responses, you get to pick your trip. Read our How It Works page for more info.

Who should I share my survey with and how do I share it?

Primarily, Hosts share their survey link by promoting it across their social media platforms. We recommend creating engaging videos and linking out through your story and bios for maximum reach.

But you can also share your link with anyone you would want to travel with! Friends, family, clients, your professional network, sports/hobby groups, email lists or your broader social media audience.

Why do I need 50+ survey responses?

Our past experience has shown that Hosts who get 50+ survey responses confirm their trip in 1-2 months. Even if you hit 50 responses, make sure to keep going and collect as many as possible! The more responses you’re able to get, the higher likelihood you have of confirming your trip even faster and selling out all the available spots!

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Live Trips

When does my trip become confirmed?

Most trips require a minimum of 8 bookings to reach confirmed. Successful trips typically reach confirmed within the first 3 months of launching.

What is the deadline for my trip reaching confirmed?

All trips must collect the minimum number of bookings required to operate by 90 days prior to the trip start date.

If a trip does not confirm by 90 days before its start date, the trip will automatically be cancelled and all Travelers will receive a full refund.

What if I don’t sell enough spots?

You have until 90 days before the trip starts to hit the minimum number of Travelers needed for the trip to happen. If you do not reach the minimum, you'll have the option to reschedule or cancel your trip. Travelers will have the option to receive a full refund or credit.

What if I have to cancel my confirmed trip?

If you cancel a confirmed trip at any time, unless granted an exemption due to a Covered Event or an act of Force Majeure, you will be subject to and agree to pay a Cancellation/No Show Fee of $1,500 USD for each such cancellation. You will also be required to pay back your earnings advance within 30 days of your cancellation. You can reference our full terms here.

What if a Traveler cancels?

Travelers are required to pay a 25% down payment to secure their spot. Down payments are refundable until the trip becomes confirmed. After the trip is confirmed, down payments become non-refundable. The remaining balance is due 90 days before the trip starts and is non-refundable after it is paid.

Why did the Traveler payment deadline change from 60 to 90 days pre-trip?

The Traveler payment deadline has shifted to improve both the Host and Traveler experiences. For Hosts, having a confirmed list of Travelers 90 days before the trip starts reduces uncertainty leading up to the trip, while still allowing Hosts another 40 days to fill additional spots. For Travelers, knowing with certainty whether their trip is confirmed 90 days prior allows more time to book flights and prepare.

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