Host FAQ

We have a dedicated team to answer any questions you may have about hosting group trips with TrovaTrip. Simply fill out our Host Contact Form and a member of our team will get in touch.

Everything included on the itinerary for Travelers is also included for you at no cost.

You can choose an advancement of your earnings to cover flights. The advancement will be paid as soon as your trip reaches confirmed. Hello credit card and travel points!

In some instances, you may be able to add or remove meals, activities and days. If you'd like to add, remove or replace an activity please indicate this on your trip request and the Operator will confirm if it's possible. Once the trip is launched we will be unable to make any adjustments.

All meals included on the itinerary for Travelers are also included for you.

All trips include a certified Guide who speaks the language and is with you throughout the entire duration of your trip. Your Guide will be introduced to the group chat prior to the trip's start date.

Accommodations vary depending on the destination and itinerary. You have the option to request a preferred accommodation type when you submit the trip request. Please note: accommodations are subject to change depending on group size and for various reasons outside of our control.

You don't need to be a destination expert, that’s what the local Guide is for! Kick back, relax and let your Guide do the leading.

Yes! We offer amazing itineraries across the world that are open to both local Hosts and those from outside of the country.

Plus-ones are welcome. However, the more people you include on the trip, the higher the cost to operate because we have to factor in their free trip as well. Ultimately, it depends on what you’d like to achieve out of the experience and the price you feel confident selling your trip at.

It’s important to allow your audience enough time to make a purchasing decision which is why we plan 8+ months for international and 6+ months for domestic.

As Host of a trip, you can expect a room all to yourself. However, if you decide to bring a plus-one, you can request to room together with either a shared double bed or 2 twin beds.

Hotels will vary by star level and are chosen by you in the planning stage. Accommodation star level will be displayed on your trip page for Travelers to see.

It's important to note that hotels, and their star levels, vary greatly by region. For instance, rooms in Europe will be smaller with twin beds, bidets and handheld showers while rooms in Bali may be more luxurious and feature more amenities—lookout though! You may spot a gecko friend climbing your hotel walls. It's all part of the experience and cultural emersion we strive to deliver!

As we will be using shared transfers and spaces throughout our tour we recommend all Travelers pack as lightly as possible. All Travelers are allowed to bring one large piece of luggage (not exceeding 50lbs (23kg) in weight, with the dimensions 30” x 18” x 10”), one small carry-on (12”x11”x6), and a personal item.

Know someone who would be a good Host? Refer a friend to host a trip and we'll kick back $500 once their trip gets confirmed to say thanks! To be eligible for the referral cash, the referred Host must not be in the process of working with us (meaning they have not started surveying or planning their trip with us).

Click here to get your referral link and learn more about the program.

Activity Level Ratings let you know exactly what to expect before you sign up for a trip or request an itinerary. Each itinerary has a physical activity level rating clearly marked based on the amount of physical exertion it requires.

The rating process is simple—the higher the level (1-5), the more challenging the trip.

You set your earnings by choosing the trip price.

We’ll pay you 50% of your earnings for each paid-in-full customer prior to the trip starting and the other 50% at trip completion. Earnings are calculated 30 days before the trip and the first payment will be sent 5-10 business days following.

If you've never hosted group trips before, you'll need to survey your audience to get started. A minimum of 50+ qualified responses are required to begin planning. Survey responses need to be from adults 18+ with budgets that align with where you want to go.

The process is simple! All you have to do is Create Your Account, then you start surveying your audience. Once you have reached 50+ qualified survey responses, you get to pick your trip. Read our How It Works page for more info.

Primarily, Hosts share their survey link by promoting it across their social media platforms. We recommend creating engaging videos and linking out through your story and bios for maximum reach.

But you can also share your link with anyone you would want to travel with! Friends, family, clients, your professional network, sports/hobby groups, email lists or your broader social media audience.

Our past experience has shown that Hosts who get 50+ survey responses confirm their trip in 1-2 months. Even if you hit 50 responses, make sure to keep going and collect as many as possible! The more responses you’re able to get, the higher likelihood you have of confirming your trip even faster and selling out all the available spots!

Most trips require a minimum of 8 bookings to reach confirmed. Successful trips typically reach confirmed within the first 3 months of launching.

All trips must collect the minimum number of bookings required to operate by 90 days prior to the trip start date.

If a trip does not confirm by 90 days before its start date, the trip will automatically be cancelled and all Travelers will receive a full refund.

You have until 90 days before the trip starts to hit the minimum number of Travelers needed for the trip to happen. If you do not reach the minimum, you'll have the option to reschedule or cancel your trip. Travelers will have the option to receive a full refund or credit.

If you cancel a confirmed trip at any time, unless granted an exemption due to a Covered Event or an act of Force Majeure, you will be subject to and agree to pay a Cancellation/No Show Fee of $1,500 USD for each such cancellation. You will also be required to pay back your earnings advance within 30 days of your cancellation. You can reference our full terms here.

Travelers are required to pay a 25% down payment to secure their spot. Down payments are refundable until the trip becomes confirmed. After the trip is confirmed, down payments become non-refundable. The remaining balance is due 90 days before the trip starts and is non-refundable after it is paid.

The Traveler payment deadline has shifted to improve both the Host and Traveler experiences. For Hosts, having a confirmed list of Travelers 90 days before the trip starts reduces uncertainty leading up to the trip, while still allowing Hosts another 40 days to fill additional spots. For Travelers, knowing with certainty whether their trip is confirmed 90 days prior allows more time to book flights and prepare.