We all belong, everywhere.

When you travel with Trova, you join a global community built on connection, curiosity, and care. We believe the world feels a little smaller–and a lot kinder–when we explore it together.These guidelines exist to help everyTraveler, Host, Guide, Operator feel safe, respected, and free to be themselves–wherever their journey leads. 

Our Commitment To Our Community

At TrovaTrip, safety, respect, and inclusion come first. Everyone–Travelers, Hosts, Operators, Guides, and the Trova team–plays a role in creating an environment that feels welcoming and secure.

We do not tolerate bullying, harassment, discrimination, intimidation, or any behavior that causes harm.We celebrate our differences and do not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, or disability. Everyone deserves to explore the world with confidence and comfort.

We promise to:

  • Prioritize safety and transparency. We’ll communicate openly, act quickly if harm occurs, and always protect personal privacy. If we determine any content shared by a community member—including review —has been created to cause harm to another person, Trova reserves the right to remove such content immediately.
  • Seek full understanding. Every situation has a story–we listen first, investigate thoroughly, and respond fairly. Our team reserves the right to launch investigations into any incidents that occur within the Trova community.
  • Support growth. We believe in accountability with compassion. When mistakes happen, we focus on learnings and moving forward, but serious violations will lead to removal from our trip platform.  As such, we’ve built reviews and investigations into our processes to create space for people to make things right or do better in the wake of community guideline violations. Trova reserves the right to explore probationary steps in the wake of lesser community guideline violations when appropriate.

Your Commitment To Each Other

When you join a Trova Trip, you’re joining something bigger–a shared journey built on mutual respect. That means:

  • Treat everyone with kindness and respect, both online and in person.
  • Honor boundaries—physical, personal, and cultural.
  • Act responsibly, especially when it comes to safety, alcohol, and shared spaces.
  • Represent TrovaTrip proudly—be mindful of how your words and actions reflect on the group.

Violating these principles can result in removal from the trip or community. Our goal isn’t punishment, it’s protection and peace of mind for everyone.

On-Trip Behavior: Respect, Boundaries, and Shared Spaces

Travel brings us together, sometimes closely. A few reminders help keep every journey comfortable and safe:

  • Respect personal space and consent. Always ask before physical contact (even a hug). Listen to verbal and non-verbal cues.Respect when someone chooses solitude, silence, or space.
  • Share spaces with care. Keep communal areas tidy, manage noise, and respect schedules and sleeping arrangements.
  • Drink responsibly and act with awareness. Fun is great, but never at someone else’s expense. Inappropriate, aggressive, or intrusive conduct will not be tolerated. This includes unwelcome comments, gestures, or advances of a sexual, romantic, or otherwise personal nature. Illegal drugs or weapons are never allowed.
  • Honor local customs and cultures. Approach every destination with humility and curiosity—you’re not just a visitor, you’re a guest. Respect the customs, traditions, and expectations of local communities.
  • Follow your Host and Guide’s direction. They’re here to keep you safe and help make the trip amazing.

If behavior disrupts group harmony or threatens safety, TrovaTrip and our partners may ask you to leave the trip. Safety always comes first.

What We Expect

  • Be kind. Lead with empathy.
  • Be respectful. Online and in-person–treat every person and place with care.Be aware. Stay mindful of how your choices impact others.Be responsible. Own your words, actions, and the energy you bring.
  • Be inclusive. Everyone’s invited–help make them feel that way.
  • Be curious. Stay open to learning and growing along the way.

Privacy and Consent

  • Respect privacy. Always.
  • Never share personal details (like someone’s location, phone number, or identifiable info) without permission.
  • Stories shared on-trip stay within the group unless you have clear consent to share them.
  • When capturing or posting photos or videos, ask before you post. Remember, consent is mandatory—not assumed.
  • What we don’t tolerate

At TrovaTrip, safety, respect, and kindness aren’t optional, they’re the foundation of every journey. We have zero tolerance for behavior or content that harms others or disrupts the sense of belonging we strive to create.

Harassment, Bullying, or Hate

We don’t tolerate any form of harassment—written, verbal, or physical. That includes bullying, hate speech, violence, sexual harassment, or negative behavior toward anyone based on race, ethnicity, nationality, religion, caste, body size or appearance, gender identity or expression, sexual orientation, disability, age, or health status.

No trolling, threats, or comments designed to embarrass or intimidate others.

Harmful or Malicious Content

No sharing content or reviews that are false, irrelevant, intentionally misleading, or meant to harm someone’s mental, physical, or financial well-being.

If it doesn’t uplift or inform—it doesn’t belong here.

Explicit, Violent, or Dangerous Behavior

We don’t allow overtly sexual, explicit, or violent behavior of any kind.

No weapons, no threats, and no language intended to cause harm.

Keep celebrations safe and fun. Responsible alcohol is fine, aggression is not.

Illegal or Unsafe Activity

Illegal drugs, weapons, and any action that puts others at risk are strictly prohibited.

We also don’t allow content or conduct promoting illegal or unsafe behavior.

Unapproved Promotion

TrovaTrip spaces are for connection and travel, not advertising.

Don’t promote or sell outside brands, services, or products without Trova's approval.

In Short

Be kind. Be respectful. Be responsible.

If your words or actions could make someone feel unsafe, uncomfortable, or unwelcome—don’t do it.

If these guidelines aren’t for you

That’s okay, it just means TrovaTrip may not be your travel home. We wish you safe and fulfilling journeys elsewhere.

Help keep our community safe

See something off? Speak up. We rely on our community to help us protect it.

If you ever feel unsafe or witness behavior that crosses the line, please reach out: safety@trovatrip.com

On-trip: Notify your Guide or Host immediately, and if it’s urgent, contact local emergency services first.

We ask that you include as much information as you’re able to, and we may follow up to ask for details or screenshots, as appropriate.

Together, we make travel safe, meaningful, and empowering—for everyone.