Privacy & Cookie Policy

Policy Privacy Policy

Privacy Policy

This Privacy Policy (“Privacy Policy” or “Policy”) explains how TrovaTrip, Inc., an Oregon corporation (Company”, “We”, “Us” or “Our”) may gather, collect, record, hold, distribute, share, disclose or otherwise use any information or data about any user (“User” or “You” or “Your”) of the Company’s website at https: //trovatrip.com/ (“Company Website”) or through any other site, program, activity, technology platform, technology application, or service offered by Company (the Company Website and these other programs, activities, platform, applications and services are collectively referred to as Company Program(s)).

BY CONTINUING TO USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM OFFERED BY THE COMPANY, YOU HEREBY AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AS IT IS PRESENTED TO YOU AS OF THE DATE OF YOUR FIRST USE OF THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM. NO CHANGES (ADDITIONS OR DELETIONS) BY YOU TO THIS PRIVACY POLICY WILL BE ACCEPTED BY THE COMPANY. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, OR YOU DO NOT WISH YOUR PERSONAL INFORMATION TO BE USED PURSUANT TO THIS PRIVACY POLICY, THEN YOU SHOULD NOT USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM AND YOU SHOULD NOT PROVIDE ANY OF YOUR PERSONAL INFORMATION TO THE COMPANY.

THIS IS A BINDING CONTRACT BETWEEN YOU AND THE COMPANY AND YOU SHOULD DOWNLOAD AND PRINT THIS PRIVACY POLICY FOR YOUR RECORDS.

NOTICE TO CALIFORNIA RESIDENTS:

THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) PROVIDES CALIFORNIA RESIDENTS WITH SPECIFIC RIGHTS WHICH ARE EXPLAINED TO THESE PARTIES IN THE FOLLOWING SECTIONS OF THIS PRIVACY POLICY:

SPECIFIC DATA RIGHTS PURSUANT TO THE CCPA; OTHER NOTICES UNDER THE CCPA

SECTIONS IN THIS PRIVACY POLICY PROVIDING SUCH NOTICE

THE CATEGORIES OF PERSONAL INFORMATION THAT WE COLLECT FROM YOU.

SECTION 1

THE PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION

SECTION 2

WHO WE SHARE YOUR PERSONAL INFORMATION WITH AND FOR THOSE PURPOSES.

SECTION 3

YOUR RIGHT TO HAVE ACCESS TO YOUR PERSONAL INFORMATION, YOUR DATA PORTABILITY RIGHTS, AND YOUR DELETION REQUEST RIGHTS; AND HOW TO ACCESS THESE RIGHTS

SECTION 4

NOTICE REGARDING THE SALE OF ANY PERSONAL INFORMATION TO A THIRD PARTY

SECTION 4

NON-DISCRIMINATION NOTICE

SECTION 4

 

NOTICE TO NEVADA RESIDENTS:

SEE SECTION 10 OF THIS PRIVACY POLICY WHICH EXPLAINS CERTAIN RIGHTS GIVEN TO NEVADA RESIDENTS UNDER NEVADA PRIVACY LAW.

1. INFORMATION WE COLLECT

During a User’s access or use of the Company Website or any other Company Program, the Company may, either directly or by using its service providers, gather, collect, record, hold, distribute, share, disclose or otherwise use personal information or data about You which You provide to Us, as described in Section 1.1 below, or which is automatically collected, as described in Section 1.2 below (hereinafter collectively referred to as the User’s “Personal Information”).

1.1 INFORMATION YOU PROVIDE TO US

We collect Personal Information that You may provide directly to the Company while using the Company Website, including data a Traveler may provide to the Company related to Trip, or data a Host may provide the Company related to a Trip, or data an Organizer may provide to the Company related to a Trip, as such terms are defined in Our Terms & Conditions which govern the Company Website and the other Company Programs (the “Terms & Conditions”). Without limiting the generality of the foregoing, You may provide the Company with Your Personal Information in the following instances:

  • A Traveler may provide Personal Information while Booking a Trip, as such terms are defined in the Terms & Conditions;
  • A Host may provide Personal Information while using the Company Website to host a Trip, as such term is defined in the Terms & Conditions;
  • An Operator may provide Personal Information while using the Company Website related to a Trip, as such term is defined in the Terms & Conditions;
  • A User may provide other Personal Information while using the Company Website or any other Company Program, or via telephone;
  • You may provide Personal information to create an account with the Company;
  • A User may provide other Personal Information while requesting any other information about, or requesting customer support regarding, any Trip or any other goods or services of the Company;
  • A User may provide other Personal Information while requesting any information from or about the Company, such as a newsletter, e-alert, or any other information about the Company’s goods, services, events or business partners;
  • A User may provide other Personal Information while completing any other information through any Company Program;
  • A User may provide other Personal Information while communicating with any other representative of our Company;
  • A User may provide other Personal Information while using any third party social media sites;
  • A User may provide other Personal Information while participating in any contest, promotion or sweepstake sponsored or promoted by the Company;
  • A User may provide other Personal Information while applying for a job with the Company; or
  • A User may provide other Personal Information while otherwise communicating with the Company in any other way.

In these instances, the following are the types of Personal Information You may provide to the Company and which We may collect:

  • Your name;
  • Mailing address and/or billing address;
  • E-mail address;
  • Phone (or mobile) number;
  • Date of birth or age;
  • Gender;
  • Nationality and Passport Information;
  • Emergency contact information;
  • Food allergies, medical-related ailments or injuries, or food preferences;
  • Credit or debit card number and other information about the same (if You make a payment either directly to Us or by using a third party payment provider that handles payments and will receive Your payment card information);
  • Gift card information or related gift information;
  • Information You provide when You purchase any of Our goods or services, including product or service parameters or preferences You provided when making a purchase; or
  • Photos, videos, audio or similar content uploaded by You;
  • Information You provide or otherwise involved in the return or exchange of a product, such as information about the transaction, product details, purchase price, and the date and location/media of the transaction.
1.2 INFORMATION AUTOMATICALLY COLLECTED

When a User accesses or otherwise uses the Company Website or any other Company Program, We automatically collect certain Personal Information about You, including:

  • Device Information:  We (or our service providers) may collect information about the computer, tablet, phone or other device you use to access any of the Company Programs, including the Internet Protocol address, hardware models, operating system and version, mobile network information and other unique device identifiers.
  • Cookies and other Web-based Tracking Technologies: We (or our service providers) may use different technologies such as cookies, web beacons, or other types of small temporary files or web-based tracking technologies to gather certain information (collectively “cookies”). Please see Section 9 of this Privacy Policy which sets forth the use of these cookies and instructions if You want to disable them.
  • Geo-location Data: Subject to any of Your device permissions, We (or our service providers) may be able to collect information about the precise location of your device or may gather other general location data based on GPS data, mailing address, and/or billing address (hereinafter collectively referred to as “Geo-location Data”).
  • Social Media Information:  If any of Our Company Programs offer any social media features, such as the Facebook Like buttons or similar social media interactive mini-programs, these features may collect Your Internet Protocol address, which page You are visiting on Our Company Program, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on Our Company Program. Your interactions with these features may be governed by the privacy policies of the company providing it (see Section 6 regarding third party sites).
1.3 EXCLUSIONS FROM PERSONAL INFORMATION

Personal Information does not include:

  • Publicly available information from government records; or
  • De-identified or aggregated consumer information.
2. HOW WE USE YOUR INFORMATION
2.1 PRIMARY WAYS WE USE YOUR INFORMATION

User’s Personal Information may be gathered, collected, recorded, held, or otherwise used by or on behalf of the Company (including by Our service providers) to provide, maintain, and improve our Services to You, including for the following purposes:

  • When you purchase something from our Company Website or any other Company Program (including without limitation a Trip as defined in the Terms & Conditions), as part of the buying and selling process, We collect the Personal Information that You give Us (such as, but not limited to, your name, address, email address, date of birth, phone number, gender and (optionally) your social media handle). We use this Personal Information to process your buying and selling transactions, fulfill your orders, and/or process any other aspects of your transactions.
  • When You browse our website, We also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps Us learn about Your browser and operating system.
  • Email marketing: We may send You emails or otherwise communicate with You about the Company Website, the Company’s products and services, other offers and events, or other updates or promotional information. If you prefer not to receive promotional communications from Us, you may “Opt Out” at any time by following the “Opt Out” instructions in Section 5 herein.
  • Text message marketing:We may send You SMS Text messages or otherwise communicate with You about the Company Website, the Company’s products and services, other offers and events, or other updates or promotional information. If you prefer not to receive promotional communications from Us, you may “Opt Out” at any time by following the “Opt Out” instructions in Section 5 herein or reply "STOP" to any Text message you may receive.
  • When You provide Us with Personal Information to complete a transaction (including without limitation a Trip as defined in the Terms & Conditions), We verify your credit card, place an order, connect with our online customer service through online chat or email, we imply that you consent to our collecting it and using it for that specific reason only.
  • We may also collect Personal Information, including contact information, if you elect to enter or participation in any sweepstakes, contests or other promotions with Us, to subscribe to our newsletter, which we will use only to provide you with the services You have requested.
  • The Company collects Personal Information from those individuals applying for employment or similar positions at the Company to the extent necessary to: (i) identify the individual; and (ii) evaluate their suitability for the position applied for. This Personal Information may include name, contact information, educational and employment background, criminal record information, residency and/or citizenship information, and other information necessary for Us to screen potential employees and staff.
  • As may otherwise be needed to Book a Trip (as defined in the Terms & Conditions).
  • Without limiting the foregoing, We may also use Your Personal Information for the following purposes:
    • Send support and administrative messages, and respond to your comments, questions, and customer service requests;
    • Monitor and analyze trends, usage, and activities in connection with Our goods or services;
    • To conduct credit card screenings or to otherwise protect against fraud or unauthorized transactions, including by identifying potential unauthorized users or hackers;
    • Personalize Your experience and the advertisements and content You see when You use any Company Program based on Your preferences, interests, and browsing and purchasing behavior;
    • For compliance purposes as may be required by applicable laws or regulations or as requested by any judicial process or governmental agency (including without limitation for Company’s tax reporting) or as may be requested under any subpoena;
    • To facilitate Your use of various social media sharing features or other integrated tools (such as the Facebook “Like” button) which You may use as part of social media pages; and
    • To carry out any other purpose described to You at the time the Personal Information is collected.
2.2 OTHER WAYS WE MAY USE YOUR LOCATION

In addition to the above, Your Personal Information may be gathered, collected, recorded, held or otherwise used for the following additional purposes:

  • To use with, or otherwise distribute, share or disclose to, any of the Company’s professional advisors such as attorneys or accountants (“Outside Professionals”) in order to facilitate the professional advice from those Outside Professionals; or
  • To use with, or otherwise distribute, share or disclose to, any government agencies or third parties in order to comply with, or otherwise pursuant to, any subpoena, court order, or other governmental order, law or regulation (including without limitation tax reporting).
2.2 OTHER TERMS REGARDING THE USE OF YOUR INFORMATION

2.3.1        We will use or share Your Personal Information only for the purposes as described in this Section 2 and in Section 3 herein, unless We reasonably determine We need to use it for another reason and that reason is compatible with the original purpose(s) described herein. For example, We consider de-identification, aggregation, and other forms of anonymization of Personal Information to be compatible with the purposes listed herein and in Your interest because the anonymization of such information reduces the likelihood of improper disclosure of that information. If We need to use Your Personal Information for an unrelated purpose, We will notify You and We will explain the legal basis which allows Us to do so.

2.3.2        PLEASE NOTE THAT WE MAY PROCESS YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE OR ADDITIONAL CONSENT IN COMPLIANCE WITH THIS PRIVACY POLICY AND WHERE DOING SO IS REQUIRED OR PERMITTED BY LAW INCLUDING WITHOUT LIMITATION ANY SUBPOENA OR OTHER TYPES OF COURT ORDERS.

3. SHARING OF INFORMATION

We may distribute, share or disclose Personal Information about You as follows or as otherwise described herein:

  • Affiliates and Subsidiaries. We may disclose Your Personal Information with our affiliates or subsidiaries for any of the purposes described herein.
  • Service Providers.  We may share or disclose Your Personal Information with Our service providers or other third-party vendors that We retain in connection with the provision of the Company Programs, including without limitation the following types of service providers that We may engage:
    • Email, internet or other telecommunication service providers;
    • Cloud, other data storage, or other hosting service providers;
    • Third-party payment service providers, including without limitation third-party credit card processors (see Third Party Application Providers below);
    • Analytics companies who assist Us with various types of data analytics (see Analytics Partners below);
    • Host and Operators, as such terms are defined in the Terms and Conditions; or
    • Other third-party contractors, we engage to assist Us in providing Our goods and services.
  • Third-Party Application Providers. If a third-party application is used to support Our Company Programs, We may share or disclose Your Personal Information to such third-party application providers, including without limitation third-party credit card processors or other third-party payment service providers.
  • Analytics Partners. We may use analytics services provided by a third-party analytics service provider or by using one of their tools, such as but not limited to Google Analytics, to collect and process certain analytics data. These services may also collect data about Your use of other websites, apps, and online resources.
  • Aggregated Form. We may make certain automatically collected, aggregated, or otherwise de-identified Personal Information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our Users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Company Programs.
  • Advertising / Marketing Partners. We may work with advertising or marketing companies (collectively, “Advertising Partners”) in order to provide You with advertisements, marketing or other information that We think may interest You. These Advertising partners may set or access their own cookies, pixel tags or similar technologies on our Company Programs or they may otherwise collect or have access to data about You which they may collect over time and across different online services. These Advertising partners may also provide Us with their own independent data about potential customers and such data could include data about You previously collected by the Advertising Partner.
  • Social Media Features. The Company Programs may, now or in the future, offer social media features, including certain sharing tools or other integrated tools (such as the Facebook “Like” button), which let You share actions that You take on Our social media pages. Your use of such features enables the sharing of Personal Information with the public, depending on the settings You establish with the entity that provides the social sharing feature.
  • Merger, Sale, or Other Asset Transfers. We may share or disclose or otherwise transfer Your Personal Information to the Company’s Outside Professionals (as defined in Section 2.2 herein), other advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which We are acquired by or merged with another company or We sell, liquidate, or transfer all or a portion of Our assets. The use of Your Personal information following any of these events will be governed by this Privacy Policy.
  • As Required By Law, Subpoena or Similar Government Order. We may access, preserve, share, or disclose Your Personal Information if We believe doing so is required or appropriate to: (i) comply with all laws or regulations, including any tax reporting requirements of the Company; (ii) comply with any other law enforcement requests or legal processes, such as a court order or subpoena; (iii) respond to Your requests; or (iv) protect Your, Our, or others’ rights, property, or safety. FOR THE AVOIDANCE OF DOUBT, WE MAY BE REQUIRED TO DISCLOSURE YOUR PERSONAL INFORMATION TO: (I) TAXING AUTHORITIES AS PART OF OUR TAX REPORTING REQUIREMENTS; OR (II) LAW ENFORCEMENT AUTHORITIES OR OTHER GOVERNMENTAL AGENCIES OR VIA SUBPOENA ARISING OUT OF YOUR USE OF ANY UNLAWFUL OR INFRINGING CONTENT WHILE USING ANY COMPANY PROGRAM.
  • Company’s Outside Professionals. We may share or disclose Your Personal Information with any of the Company’s Outside Professionals (as defined in Section 2.2 herein) in order to facilitate the professional advice such Outside Professionals provide to the Company.
  • Consent. We may also share or disclose Your Personal Information with your permission.
4. ADDITIONAL NOTICE TO CALIFORNIA RESIDENTS REGARDING ADDITIONAL RIGHTS GIVEN TO CALIFORNIA RESIDENTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

In addition to the other notices and disclosures that We have provided in this Privacy Policy to California Residents pursuant to the California Consumer Privacy Act (CCPA), We hereby provide the following notices to all California Residents (as defined above) regarding their rights under the CCPA:

4.1 ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS

Each California Resident has the right to request that the USA Company disclose certain information to such California residents about the Company’s collection and use of such California Resident’s Personal Information over the past 12 months. Once the USA Company receives and confirms a California Resident’s verifiable consumer request (see Section 4.4:Exercising Your Access, Data Portability, and Deletion Rights), the USA Company will disclose to such California Resident(per Your request):

  • The categories of Personal Information We collected about such California residents.
  • The categories of sources for the Personal Information We collected about such California residents.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom We share that Personal Information.
  • The specific pieces of Personal Information We collected about such California residents (also called a data portability request).
  • If We sold or disclosed Personal Information for a business purpose; two separate lists disclosing:
    • Sales (if any), identifying the Personal Information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. 
4.2 DELETION REQUEST RIGHTS

Each California Resident has the right to request that We delete any of such California Resident’s Personal Information that the USA Company collected from such California Resident and retained, subject to certain exceptions. Once the USA Company receives and confirms a California Resident’s verifiable consumer request (see Section 4.4:Exercising Your Access, Data Portability, and Deletion Rights), the USA Company will delete (and direct our service providers to delete) such California Resident’s Personal Information from our records, unless an exception applies. However, the USA Company may deny such California Resident’s deletion request if retaining the information is necessary for the USA Company or its service provider(s) to:

  • Complete the transaction for which We collected the Personal Information, provide a good or service that such California Resident requested, take actions reasonably anticipated within the context of Our ongoing business relationship with such California Resident, or otherwise perform Our contract with such California Resident;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement if such California resident previously provided informed consent;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on such California Resident’s relationship with Us; or
  • Comply with a legal obligation; or
  • Make other internal or lawful uses of that information that are compatible with the context in which such California Resident provided it.
4.3 NOTIFICATION REGARDING "SALE" (IF ANY) OF PERSONAL INFORMATION UNDER THE CCPA

In view of the definition of “sale” under the CCPA, We may, either now or in the future, exchange, share, and/or “sell” (as defined under the CCPA) certain Personal Information to certain third parties. CLICK HERE for the Company’s “DO NOT SELL MY PERSONAL INFORMATION” notice to California Residents about their right to stop any such “sales”, if any such “sales” exist.

4.4 EXERCISING A CALIFORNIA RESIDENT'S ACCESS, DATA PORTABILITY, AND DELETION RIGHTS

To exercise the access, data portability, deletion rights, and other rights described in this Section 4, a California Resident must submit a verifiable consumer request to the USA Company by SUBMITTING THIS FORM FOR DATA DELETION REQUEST.

  • Provide sufficient information that allows the USA Company to reasonably verify that California residents are the person about whom We collected Personal Information or an authorized representative.
  • Describe California resident requests with sufficient detail that allows the USA Company to properly understand, evaluate, and respond to it.

The USA Company cannot respond to a California Resident’s request or provide a California Resident with Personal Information if the USA Company cannot verify the California Resident’s identity or authority to make the request and confirm the Personal Information relates to such California Resident. Making a verifiable consumer request does not require a California Resident to create an account with us. The USA Company will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

4.5 RESPONSE TIMING AND FORMAT

If a California Resident sends a verifiable consumer request as set forth in Section 4.4 above, the USA Company will endeavor to respond to such verifiable consumer request within forty-five (45) days of its receipt. If the USA Company requires more time (up to a total aggregate of 90 days), the USA Company will inform such California residents of the reason and extension period in writing. If such California Resident has an account with Us, We will deliver our written response to that account. If such California residents do not have an account with Us, We will deliver Our written response by mail or electronically. Any disclosures We provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response We provide will also explain the reasons We cannot comply with a request, if applicable. For data portability requests, We will select a format to provide the California Resident’s Personal Information that is readily useable and should allow such California Resident to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to a California Resident’s verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell such California Resident why We made that decision and provide such California Resident with a cost estimate before completing such California Resident’s request.

4.6 NON-DISCRIMINATION NOTICE

The USA Company will not discriminate against any California Resident for exercising any of such California Resident’s rights under the CCPA. Unless permitted by the CCPA, We will not:

  • Deny such California Resident any goods or services;
  • Charge such California Resident different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
  • Provide such California Residents a different level or quality of goods or services; or
  • Suggest that such California residents may receive a different price or rate for goods or services or a different level or quality of goods or services.
4.7 SPECIAL NOTICE ABOUT EXCLUSION OF CERTAIN INFORMATION FROM GOVERNANCE OF THE CCPA

IN ACCORDANCE WITH THE CCPA, THE COLLECTION AND USE OF THE FOLLOWING INFORMATION IS NOT SUBJECT TO OR GOVERNED BY THE CCPA AND, THUS, IS EXCLUDED FROM THE TERMS AND CONDITIONS OF SECTION 4 OF THIS PRIVACY POLICY

  • ANY HEALTH OR MEDICAL INFORMATION COVERED BY COVERED BY OR OTHERWISE SUBJECT TO: (A) THE U.S. FEDERAL HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) AND ITS RELATED REGULATIONS; OR (B) THE CALIFORNIA CONFIDENTIALITY OF MEDICAL INFORMATION ACT (CMIA) AND ITS RELATED REGULATIONS); OR
  • ANY INFORMATION COVERED BY CERTAIN OTHER INDUSTRY SECTOR-SPECIFIC PRIVACY LAWS, INCLUDING THE FAIR CREDIT REPORTING ACT (FRCA), THE GRAMM-LEACH-BLILEY ACT (GLBA), THE CALIFORNIA FINANCIAL INFORMATION PRIVACY ACT (FIPA), AND THE DRIVER'S PRIVACY PROTECTION ACT OF 1994.
5. OPT-OUT FROM RECEIVING INFORMATION FROM THE COMPANY.

5.1    YOU CAN OPT-OUT FROM RECEIVING INFORMATION FROM THE COMPANY. In the event a User has provided the Company with Personal Information such as that discussed above, and thereafter a User does not want to continue to directly receive further notices or information from the Company such as emails about the Company’s products or services, the User must send an email message HERE  stating that the User no longer wants to receive these communications directly from the Company (“Opt Out”). Once the Company has received the User’s request to Opt Out, the Company will use commercially reasonable efforts, in a commercially reasonable time period, to try to carry out such User’s request to Opt Out; provided, however, the Company will not have any obligation to retrieve, and cannot prevent the further use by others of, such User’s Personal Information which may have been shared up to that time with other parties as permitted by the provisions of this Privacy Policy.

5.2    EFFECT OF OPT-OUT. If a User elects to Opt Out, and provided such User has properly delivered its Opt Out request to the Company in accordance with Section 5.1 herein, such User will no longer receive emails directly from the Company after a commercially reasonable time from the date such User sent its Opt Out notice to the Company. However, the Company does not have any obligations under, or liability arising out of, this Privacy Policy with regard to a User’s decision to share its Personal Information with, Our use of, any other internet websites, forums, or programs that the User may have linked to via the Company Website which are not under the Company’s direct control or ownership. Accordingly, after sending Your Opt-Out to the Company, You may need to contact these other entities directly regarding their use of Your Personal Information.

6. LINKS TO, AND USE OF, THIRD-PARTY SERVICES OR THIRD-PARTY SITES

6.1 Third-Party Services. In general, the third-party providers used by Us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to Us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for Your purchase-related transactions. For these providers, We recommend that You read their privacy policies so You can understand the manner in which Your personal information will be handled by these providers. For example, We currently use Rezdy as our payment processor, their privacy policy is available here: https://rezdy.com/privacy-policy/. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either You or Us. So if You elect to proceed with a transaction that involves the services of a third-party service provider, then Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if You are located in Canada and Your transaction is processed by a payment gateway located in the United States, then Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once You leave Our Company Website or any other Company Program, or are redirected to a third-party website or application, You are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

6.2    Links. When You click on links on our website, including without limitation links related to Affirm and Its payment program, they may direct You away from our site. We are not responsible for the privacy practices of other sites and encourage You to read their privacy statements.

6.3 Cookies by Third Parties. Third parties vendors (eg: Google, Facebook) may use cookies and similar technologies to collect or receive information regarding Your device and elsewhere on the internet and use that information to provide measurement services and target ads. You can choose to opt out of Google’s use of cookies by visiting the Google ad and content network privacy policy.

7. DO NOT TRACK:SPECIAL ADDITIONAL NOTICE TO CALIFORNIA RESIDENTS.

Some browsers have a “DO NOT TRACK” feature that lets website users inform websites or other applications that they do not want to have their online activities tracked. These “do not track” features may also give website users other choices regarding the collection of their personal identifiable information. However, these “do not track” features and “do not track’ signals are not yet uniform. ACCORDINGLY, EACH USER OF THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM IS HEREBY NOTIFIED THAT THE COMPANY WEBSITE AND THE OTHER COMPANY PROGRAMS ARE NOT CURRENTLY SET UP TO RESPOND TO ANY OF THE USER’S “DO NOT TRACK” FEATURES OR “DO NOT TRACK” SIGNALS.

8. AGE OF CONSENT.

8.1    COPPA Notice. This Company Website and other Company Programs are not directed to children under the age of 13. We adhere to the U.S. federal Children's Online Privacy Protection Act ("COPPA") and will not knowingly register or otherwise collect Personal Information from any child under the age of 13. We ask that minors under the age of 13 not submit any Personal Information to Us. If You have reason to believe a child under the age of 13 has provided Us with Personal Information, please contact the Company HERE and request that such information be deleted from Our records.

8.2    User Age Confirmation By using the Company Website or any other Company Program, You represent that You are at least the age of majority in Your state or province of residence, or that You are the age of majority in Your state or province of residence and You have given Us your consent to allow any of Your minor dependents to use Our Company Website or other Company Program.

 

 

Cookies Policy

9. COOKIES POLICY; HOW YOU CAN DISABLE COOKIES

9.1     What Are Cookies? As is common practice with almost all professional websites this Company Website or other Company Program use cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how We use it and why We sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of a website’s functionality.

9.2    How We Use Cookies. We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that You leave on all cookies if You are not sure whether You need them or not in case they are used to provide a service that You use.

Disabling Cookies. You can prevent the setting of cookies by adjusting the settings on Your browser (see Your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that You visit. Disabling cookies will usually result in also disabling certain functionality and features of this Company Website or any other Company Programs. Therefore, it is recommended that You do not disable cookies.

9.4    The Cookies We Set

  • Email newsletters related cookies: This site may offer newsletters or email subscription services and cookies may be used to remember if You are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookies: This site offer e-commerce or payment facilities and some cookies are essential to ensure that Your order is remembered between pages so that We can process it properly.
  • Forms related cookies: When You submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember Your user details for future correspondence.

9.5 Third-Party Cookies. In some special cases, We also use cookies provided by third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping Us to understand how You use the site and ways that We can improve your experience. These cookies may track things such as how long You spend on the site and the pages that You visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that We can continue to produce engaging content. These cookies may track things such as how long You spend on the site or pages You visit which helps us to understand how we can improve the site for You.
  • From time to time, We test new features and make subtle changes to the way that the site is delivered. When We are still testing new features these cookies may be used to ensure that You receive a consistent experience whilst on the site whilst ensuring we understand which optimizations Our users appreciate the most.
  • As We sell our products or services, it’s important for Us to understand statistics about how many of the visitors to Our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to You as it means that We can accurately make business predictions that allow Us to monitor our advertising and product /service costs to ensure the best possible price.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow Us to see if Our customers have come to the site through one of our partner sites so that We can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide You for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow You to connect with Your social network in various ways. For these to work the following social media sites including; Facebook, Instagram and LinkedIn, will set cookies through our site which may be used to enhance Your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
10. ADDITIONAL NOTICE TO NEVADA RESIDENTS UNDER NEVADA PRIVACY LAW.

In addition to the other notices and disclosures that We have provided in this Privacy Policy to residents of the State of Nevada (“Nevada Residents”), We hereby provide the following additional notices to all Nevada Residents regarding their rights under Nevada law:

UNDER NEVADA REVISED STATUTES CHAPTER 603A (THE “NEVADA PRIVACY ACT”), NEVADA RESIDENTS (AS DEFINED ABOVE) WHO HAVE PURCHASED GOODS OR SERVICES FROM US MAY NOTIFY US TO NOT SELL (AS CONTEMPLATED UNDER THE NEVADA PRIVACY ACT) SUCH PERSON’S COVERED PERSONAL INFORMATION AS CONTEMPLATED BY THE NEVADA PRIVACY ACT. COVERED PERSONAL INFORMATION INCLUDES FIRST AND LAST NAME, ADDRESS, EMAIL ADDRESS, PHONE NUMBER, OR AN IDENTIFIER THAT ALLOWS A SPECIFIC PERSON TO BE CONTACTED. IF YOU ARE A NEVADA RESIDENT, YOU MAY SUBMIT A REQUEST TO US TO NOT “SELL” YOUR COVERED PERSONAL INFORMATION BY SENDING AN EMAIL MESSAGE TO THE COMPANY HERE.

11. YOUR CONSENT TO THIS PRIVACY POLICY; ENFORCEMENT OF THIS PRIVACY POLICY BY THE COMPANY

EACH USER CONFIRMS AND AGREES THAT BY THE USER’S ACT OF USING THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAMS, INCLUDING WITHOUT LIMITATION UPLOADING ANY OF THE USER’S PERSONAL INFORMATION OR ANY OTHER CONTENT VIA THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM OR BY PARTICIPATING IN ANY TRIP (AS SUCH TERM IS DEFINED IN THE TERMS & CONDITIONS), THE USER:

  • (A) UNCONDITIONALLY CONSENTS TO AND AGREES TO ALL OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, INCLUDING WITHOUT LIMITATION AUTOMATICALLY CONSENTING TO THE COLLECTION, USE AND SHARING OF THE USER’S PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY; AND
  • (B) FURTHER AGREES THAT NO PROVISION OF THIS PRIVACY POLICY SHALL LIMIT, CONDITION, ALTER, OR AMEND, IN ANY WAY WHATSOEVER, ANY RIGHTS THAT USER MAY HAVE SEPARATELY GRANTED TO THE COMPANY PURSUANT TO ANY OTHER AGREEMENT THAT THE USER MAY HAVE SEPARATELY ENTERED INTO WITH THE COMPANY.
12. CHANGES TO THIS PRIVACY POLICY.

We reserve the right to change, modify or clarify this Privacy Policy at any time (“Changes”), so please review it frequently. All such Changes to this Privacy Policy will take effect immediately upon their posting on the Company Website or any other Company Program. The Company reserves the right to make any and all Changes to the Privacy Policy without providing individualized notice to a User. YOU HEREBY AGREE THAT YOU ARE BOUND BY ALL CHANGES TO, AND ANY UPDATED VERSION OF, THIS PRIVACY POLICY THAT ARE IN EFFECT EACH TIME YOU USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM. THUS, THE TERMS OF THIS PRIVACY POLICY MAY BE DIFFERENT THE NEXT TIME YOU USE THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM. ANY USE OF THE COMPANY WEBSITE OR ANY OTHER COMPANY PROGRAM BY YOU AFTER SUCH CHANGES SHALL BE DEEMED TO CONSTITUTE ACCEPTANCE BY THE USER OF ALL SUCH CHANGES WITH REGARD TO THE COMPANY WEBSITE AND ALL COMPANY PROGRAMS. EACH USER SHOULD REGULARLY REVIEW AND PRINT THIS PRIVACY POLICY FOR THE USER’S RECORD. If the Company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products or services to You.

13. CONTACT INFORMATION

If You have questions or comments about this Privacy Policy or the Company Websites, Company Programs or Services, please write, phone or email Us via the contact information below:

  • TrovaTrip, Inc.
    1200 Naito Parkway, Suite 100
    Portland, OR 97209
    +1 (877) 698-7682

    Contact us here