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FAQ

Is my trip free?

Everything included on the itinerary for travelers is also included for you at no cost.

What about my airfare?

You choose your airfare stipend. The airfare stipend will be paid as soon as your trip reaches confirmed so you can book your flights. Hello points!

Can I make adjustments to the itinerary?

You get to customize your itinerary and make special requests during the planning phase. Changes to the itinerary will be considered after the trip is launched, but cannot be guaranteed.

Who’s leading my trip?

All trips include a local guide who speaks the language from start to finish. We’ll also send a TrovaTrip staff member to ensure your trip runs smoothly.

Do I need to know the destination well?

You don't need to be a destination expert, that’s what the local guide is for! Hosts often times will choose a destination they’ve already been to because it’s easier to market.

Can I bring someone on my trip?

Friends, partners, spouses are welcome. However, the more people you invite on the trip, the higher the cost will be as we have to factor their costs in as well. Ultimately, it depends on what you’d like to achieve out of the experience and the price you feel confident selling your trip at.

How far in advance are trips planned?

It’s important to allow your audience enough time to make a purchasing decision, and that’s why we plan 8+ months out.

When will my trip be confirmed?

Most trips need a minimum of 8 bookings to reach confirmed. Successful trips typically reach confirmed within the first 3 months of launching.

What if I don’t sell enough spots?

You have until -60 days before the trip starts to hit the minimum number of travelers needed for the trip to happen (typically 8). If you do not hit the minimum, your trip will be cancelled or rescheduled, and the customers will be refunded their down payments in full.

What if somebody cancels?

Travelers are required to pay a 25% down payment to secure their spot. Down payments are refundable until the trip is confirmed. After the trip is confirmed, their down payment is non-refundable. The remaining balance is billed -60 days before the trip starts. The remaining balance is non-refundable after it is paid.

How much will I earn?

You set your earnings by choosing the trip price.

When will I get paid?

We’ll pay you 50% of your earnings for each paid-in-full customer prior to the trip starting. Typically this happens around -45 days. You’ll receive the remaining 50% of your earnings for each paid-in-full customer when the trip concludes.

Are my meals covered?

All meals included on the itinerary for travelers are also included for you.

Where will we stay?

Accommodations vary depending on the destination and itinerary. We’ll provide full transparency during the planning phase. Please note accommodations are subject to change depending on group size and for various reasons outside of our control.

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