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South Africa with Janelle @janelleonajet
Dates
Jan 13–21, 2024
Group Size
10–20 Travelers
Duration
9 days, 8 nights
Activity Level
Exploration
About This Trip
Meet Your Host
View Full ProfileJanelle
Hey everyone! My name is Janelle (@janelleonajet), and I am a travel-obsessed millennial. I love sharing my adventures, how to find cheap flights, and other travel tips & tricks - but now it's time to take our excitement for travel to the next level. Come join me on this trip & let’s travel the world together!
Trip Activities
Welcome Meeting
Penguin Paddle Kayak
Cape Peninsula Tour
Table Mountain Aerial Cable Car
Cape Canopy Zipline Tour
Cango Caves Tour
Stand-up Paddleboard
Monkeyland Monkey Safari
Birds of Eden Sanctuary Visit
Snorkeling with Seals
Robberg Coastal Hike
Big 5 Sunset Safari Game Drive
Big 5 Morning Safari Game Drive
Wine Tasting
Optional Activities*
Shark Cage Diving
Meerkat Sunrise Safari
*Add-ons available at checkout for an additional fee.
Included in Your Trip
Double occupancy in 3-star hotels
Local Guide throughout trip
All city transfers
Arrival airport transfer (until 5 pm on first day)
Departure airport transfer (morning of last day)
Not Included
International flights
Food & alcohol (except as noted)
Visas & travel insurance
Airport transfers outside of designated times
Tips for Guides
Itinerary
*All durations are approximate
Info
Airport Transfer
TrovaTrip will provide up to 3 transfers from Cape Town International Airport (CPT), between 8 am and 5 pm. Currently, there are two transfers scheduled for 9:00 A.M. and 11:00 A.M. Travelers arriving outside of the requested flight guidelines will need to make their own transfer arrangements to meet the group at the hotel.
Welcome Meeting
4:45 P.M.: Meet the guide and your group in the hotel lobby prior to departing to the welcome dinner.
dinner
6:50 P.M.: Let's raise a glass together to an exciting trip ahead during your welcome dinner! Tonight's gathering will take place at Gold restaurant, just a brief 10-minute transfer from the hotel. The evening promises an immersive experience that will take you on a 14-dish taste paired with traditional Mali puppets and music entertainment. Please note that beverages are not included and can be purchased at the venue.
Old Bank Hotel
Overnight in Cape Town
Info
breakfast
Starts between 6:00 A.M. and 6:30 A.M.: Included breakfast at hotel (Breakfast Packs, early departure)
Transfer to Penguin Paddle Kayak
Depart between 7:00 A.M. to 7:15 A.M.: Transfer to the Penguin Paddle Kayak (~50 minutes).
Penguin Paddle Kayak
8:30 A.M.: After breakfast, get into your swimsuit and join your guide and fellow travelers in the hotel lobby. A 50-minute transfer will take you to Long Beach, where your kayaking guides will be waiting. Following a safety briefing, you'll swiftly hop into single kayaks and set off. Beginning at the serene Long Beach, the journey leads through the yacht harbor and along the naval harbor wall, offering glimpses of the diverse sea life inhabiting these waters. Continuing to Seaforth Beach, navigate through rocks and kelp of the Great African SeaForest, often spotting sea birds, penguins, and occasionally seals. Please note that wildlife sightings aren't guaranteed. We typically take a break at Seaforth Beach before determining the route based on the group's size, skill level, and prevailing conditions. Options may include a return to Long Beach or continuing past Boulders Beach toward Windmill Beach, culminating in a return to Long Beach to conclude the journey. Be prepared to paddle for about 2 hours, and potentially get wet during the activity; packing a change of clothes is advisable. Arrive ready to paddle in your swimming costume, board shorts, and a T-shirt, and bring along sun protection, a cap, and a light water-resistant jacket. In colder weather or winter, an additional long-sleeved layer is recommended. No prior kayaking experience is necessary, but participants should be reasonably agile for kayak entry and exit, with a weight limit of 240lb. Once the kayaking adventure concludes, hop into the vehicle for a scenic transfer to the Cape of Good Hope. (~2 hours).
Cape Peninsula Tour
Start between 11:00 A.M. and 11:30 A.M.: After concluding your kayaking adventure, a scenic transfer awaits, guiding you through the captivating landscapes of Table Mountain National Park. Within approximately 40 minutes, you'll arrive at the Cape of Good Hope, the southwestern tip of Africa, also referred to as Cape Point. Here, immerse yourself in the historically significant site that once captivated antique ocean explorers. Take in the stunning vistas while exploring the rugged coastline, and ascend a lengthy staircase to reach the majestic lighthouse, offering an imposing panoramic view of the surroundings. Following this exploration, indulge in some leisurely free time to relish local cuisine at seaside restaurants. Please note that lunch is at your own expense and should be a quick meal to seamlessly continue with the tour. (~3 hours).
Transfer to Table Mountain
Transfer to Table Mountain including lunch stop (~1 hour and 50 minutes).
Table Mountain Aerial Cable Car
4:30 P.M. to 5:00 P.M.: After lunch, the adventure continues with a visit to Table Mountain, a natural marvel dominating Cape Town's skyline. Ascend to the summit aboard the cable car, an exhilarating journey that unfolds breathtaking panoramic vistas before your eyes. Each car accommodates 65 travelers, providing a swift 4–5 minute ascent. During the journey, the car floors rotate 360 degrees, offering a panoramic view of the ascent or descent. Upon reaching the summit, revel in ample free time to wander and soak in the coastal views and surrounding landscapes. After approximately one hour, descend via the cable car and take the transfer back to your hotel, arriving in the late afternoon. (~1 hour).
Old Bank Hotel
Overnight in Cape Town
Info
breakfast
6:00 A.M. to 6:30 A.M.: Breakfast/Breakfast packs at the hotel is included.
Depart Hotel
Depart between 7:00 A.M. to 7:15 A.M.: Prepare to check out of the hotel and pack your luggage. Then, jump into the vehicle, and enjoy a scenic 1.5 hours drive from Cape Town to Elgin Valley, where you'll enjoy a thrilling zipline activity. Please keep in mind that the transfer duration may vary depending on traffic and weather conditions.
Cape Canopy Zipline Tour
8:30 A.M.: After a 1.5-hour transfer, you'll reach Elgin Valley, a lush area nestled amidst majestic mountains. Prepare for an exhilarating stop at Cape Canopy, your destination for an incredible zipline adventure. The experience comprises eleven thrilling slides, some spanning over 985 feet, each culminating on a platform perched atop the cliffs overlooking the awe-inspiring Riviersonderend Gorge. A highlight of this adventure is the unique suspension bridge, traversing a narrow sandstone ravine above a magnificent double waterfall—a sight sure to etch itself into your memory. Trained guides will accompany each group on the approximately 4-hour tour. To ensure smooth logistics, groups larger than 8 travelers will run in concurrent half-hour timeslots, accommodating 8 people per slot. At the reception area, a cozy coffee shop awaits, offering a delightful cup of coffee, complimentary Wi-Fi, and additional drinks and snacks for purchase. Please note, reaching the zipline area requires a 4x4 ride followed by a 1-mile hike. This thrilling activity, unfortunately, isn't suitable for pregnant individuals and has a weight limit of 265 lbs. It's also not recommended for those with a fear of heights. After completing the zipline adventure, restroom facilities are available at the entrance before you rejoin the vehicle to continue your transfer to Hermanus. (~3 hours).
Transfer to Hermanus
Following the zipline adventure, resume the transfer for another 1.5-hour drive to Hermanus. A midday stop at a charming farm stall is planned, allowing you the opportunity to enjoy lunch at your own expense. (~3 hours).
Windsor Hotel
Overnight in Hermanus
Info
breakfast
Breakfast/Breakfast Packs at the hotel is included.
Shark Cage Diving (optional)
7:00 A.M.: After breakfast, both those participating in the optional shark cage diving activity and those opting out will travel together in the same vehicle for a 50-minute transfer to Gansbaai, a charming fishing village. For those not partaking in the shark cage diving experience, free time awaits to explore the town by foot, unwind at the wild beaches, or enjoy a relaxing coffee at a local café. Travelers joining the shark dive will board a public boat for a 3-hour cruise. Onboard, a guide will conduct a briefing session, providing safety instructions and an overview of the upcoming dive. Participants will be outfitted with wetsuits, gloves, boots, life jackets, and snorkeling gear, preparing them for this incredible encounter with the sharks. Upon reaching the shark diving location, participants will enter a secure cage attached to the boat. Small groups of a maximum of 9 travelers take turns entering the cage. As the sharks swim nearby, participants have a remarkable opportunity to observe these majestic creatures in their natural environment. For those not entering the cage, there's the option to observe the predators from the outside area of the boat. After the dive, access to a boat shower allows for a quick rinse, followed by a change into dry clothes. Please note, this adventure requires participants to be comfortable in the water and may not suit individuals prone to seasickness. Additionally, shark sightings are never guaranteed due to their presence in their natural habitat. Strict safety measures ensure a secure and respectful interaction with the sharks. The diving experience concludes at the harbor, where participants will reunite with fellow travelers to continue the drive to Oudtshoorn. (~5 hours). *Starting time may vary based on weather conditions.
Transfer to Oudtshoorn
Transfer from Gansbaai (Shark Cage Diving) to Oudtshoorn. Stop for lunch on the way (~4.5 hours to 5 hours)
De Zeekoe
Overnight in Oudtshoorn
Info
Meerkat Sunrise Safari (optional)
(Start time varies between 4:00 A.M. and 5:30 A.M. ~ your guide will instruct you): This optional activity starts before sunrise, requiring an early wake-up. A brief 20-minute transfer will whisk you away to the area where meerkat burrows are nestled. Upon arrival, a warm welcome awaits with steaming coffee and a serving of rusks. A leisurely walk leads to an ideal vantage point to observe these charismatic creatures, considered part of the elusive Shy 5, which also includes the bat-eared fox, aardvark, porcupine, and aardwolf. Witness an unforgettable moment as the meerkats emerge from their burrows, embracing the sunlight and commencing their daily rituals and playful antics. Guides will share insights into their behaviors, social dynamics, and the challenges they confront in the wild. This safari prioritizes a non-invasive approach, ensuring minimal disruption to the animals while offering an intimate encounter with these captivating beings. After a two-hour observation, your transfer will return you to the hotel. You will have time to enjoy breakfast, check out, and then commence the journey to Plettenberg Bay.
breakfast
Breakfast at the hotel is included.
Depart Hotel
Depart between 8:00 A.M. and 8:45 A.M.: Check out and depart hotel to head to the Cango Caves (~35 minutes).
Cango Caves Tour
10:00 A.M.: You will make a stop on the route to explore the Cango Caves. These subterranean marvels greet you with towering limestone formations and an irresistible air of mystery. Your adventure kicks off with a guided tour, leading you through a complex network of caverns. Renowned for their extraordinary dripstone formations, these caves exhibit a mesmerizing showcase of stalactites and stalagmites. Meandering through narrow passages and vast chambers, the magnificent formations, meticulously shaped over centuries, command attention with their sheer scale and intricate allure. Please note that this excursion involves traversing thrilling passages and narrow tunnels, requiring a reasonable level of physical fitness. Prepare to crawl, slide, and climb—immersing yourself fully in the art of spelunking. The duration of the activity spans approximately 90 minutes. Once you have finished, you will continue with the journey to Plettenberg Bay. (~1 hour).
Transfer to Plettenberg Bay
Transfer from Oudtshoorn to Plettenberg Bay (~2 hours).
Stand-up Paddleboard
2:00 P.M.: In the afternoon, following your check-in at the hotel, a brief 15-minute transfer will take you to the Keurbooms Estuary. This estuary, where the Keurbooms River meets the ocean, offers tranquil waters ideal for an immersive and scenic stand-up paddleboarding adventure. Upon reaching the shoreline, you'll be provided with a stand-up board and paddle. A comprehensive safety briefing and instructions on navigating the board will ensure a safe and enjoyable experience. As you gracefully glide atop your paddleboard, the serene estuary unveils a picturesque setting, with its calm, glassy waters mirroring the natural beauty that surrounds you, creating a truly relaxing experience. Take moments to pause, inhale the fresh coastal air, and immerse yourself in the beauty that envelops this peaceful oasis. The activity typically spans around 2 hours. It's recommended to arrive wearing a swimsuit, as getting wet is part of the adventure. Facilities are available for changing into dry clothes after the activity. A transfer will then return you to your hotel in the late afternoon, granting you the evening free to enjoy dinner at your leisure. (~2 hours).
Bayview Hotel
Overnight in Plettenberg Bay
Info
breakfast
7:15 A.M.: Breakfast at the hotel is included.
Monkeyland Monkey Safari
09:00 A.M.: After breakfast, a quick 30-minute transfer will whisk you from Plettenberg Bay to two animal sanctuaries. The first stop is Monkeyland, an innovative haven where more than 550 primates roam freely. Here, you will find glimpses of diverse species like Capuchin Monkeys and Ring-tailed Lemurs. An impressive 128-meter suspension bridge offers a captivating forest canopy view. The sanctuary not only shelters rescued primates but also reintroduces endangered species into the wild. Exploring Monkeyland's flat trails typically takes about an hour. (~1 to 2 hours).
Birds of Eden Sanctuary Visit
Following Monkeyland, a brief 5-minute stroll connects you to Birds of Eden Sanctuary. Hosting over 220 bird species and providing a haven for 3,500 birds, this sanctuary stands out for its commitment to bird welfare. The diverse aviary, housing exotic and African birds, showcases varied habitats, ensuring a holistic experience for bird species. About an hour's exploration along the sanctuary's walkways awaits. Both sanctuaries offer cafes and restroom facilities. Remember, touching or feeding the animals is strictly prohibited. After these visits, your journey continues to Robberg beach for a snorkeling activity. En route, a brief stop at a local restaurant offers you the opportunity to enjoy a quick and satisfying lunch, at your own expense. (~1 to 2 hours).
Snorkeling with Seals
2:00 P.M.: After visiting the sanctuaries, a 30-minute transfer will take you to Robberg Beach. Before reaching the beach, you'll stop at a local restaurant for lunch at your expense. Upon arrival at the beach, you'll be provided with a wetsuit, mask, and fins. Following a safety briefing and instructions from your guide, a 20-minute boat ride will bring you close to Plett’s colony of Brown Fur Seals in their natural habitat. Situated in the Robberg Nature Reserve, the seal colony eagerly welcomes visitors, showcasing their acrobatic skills and playful nature upon your arrival. These Brown Fur Seals are friendly and enjoy interaction, showcasing pure joy as they engage with guests. It's advised not to tug back if they playfully interact with your equipment to avoid startling them. The seal swimming adventure is safe, requiring no prior skills. After enjoying your time in the water, you'll return to the beach. Changing facilities will be available for you to switch into dry clothes, followed by a short 10-minute transfer back to your hotel. (~1 hour). Start time may vary depending on the weather.
Bayview Hotel
Overnight in Plettenberg Bay
Info
Robberg Coastal Hike
6:30 A.M. to 7:30 A.M. (guide will inform you). After enjoying breakfast and checking out of the hotel, you'll head to the Robberg Nature Reserve with a short 15-minute drive. Upon arrival, your guide will lead you along pathways and sandy trails that wind through the reserve. The trails here cater to various skill levels and timeframes, with the most common trail extending for around 3.5 miles. This trail leads to the spectacular Witsand dune, offering panoramic views of the coastline and frequent opportunities to spot wildlife like seals, dolphins, and diverse bird species. The Robberg Coastal Trail promises an adventure that blends natural beauty with thrilling wildlife encounters, making it a must for nature enthusiasts and avid hikers. Make sure to carry ample water, wear hats, apply sunscreen, and opt for sturdy hiking shoes. Be ready for potential weather changes along the way. Restrooms are available at the parking area. Once you've concluded your hiking experience, you'll hop back into the vehicle to begin your transfer to Albertinia.
breakfast
Breakfast at the hotel is included.
Transfer to Albertinia
Depart between 10:30 A.M. and 11:00 A.M.: Transfer from Plettenberg Bay To Albertinia including a lunch stop (~3.5 hours).
Big 5 Sunset Safari Game Drive
5:00 P.M. (Guide will inform you): After settling into the lodge, you'll have some free time to relax and unwind. As the sun begins its descent, prepare for an immersive safari adventure aboard 4x4 jeeps, each accommodating a maximum of 10 passengers. Led by expert guides, the journey traverses rugged terrain, offering a glimpse into the breathtaking beauty of the African wilderness. Lasting approximately 2 hours, the safari unfolds amidst the captivating golden hues of the setting sun, painting the landscape with a mesmerizing glow. This excursion provides your first opportunity to witness the majestic Big Five – lions, elephants, buffaloes, leopards, and rhinoceroses – thriving in their natural habitat. Throughout the safari, ample opportunities arise to observe and photograph these magnificent creatures. Guides will share insights into their behaviors, habitats, and the dedicated conservation efforts aimed at preserving these incredible animals. As the sun sets, temperatures may begin to drop, creating a cooler atmosphere. It's advisable to wear warm clothing for comfort during the safari. During the activity, complimentary snacks and soft drinks are provided. Following the safari, return to the lodge for a delightful dinner. (~2 hours to 2.5 hours).
dinner
Starts between 7:00 P.M. to 7:15 P.M.: After concluding your sunset safari, you'll have a few minutes to freshen up before gathering with your fellow travelers at the lodge restaurant. Dinner is served buffet-style, offering a variety of authentic African dishes for you to savor and enjoy. Please note that beverages are not included and should be purchased individually at the restaurant.
Garden Route Game Lodge
Overnight in Albertinia
Info
Big 5 Morning Safari Game Drive
Starts around ~5:00 A.M. to 6:00 A.M. (Guide will inform you on exact start time): Set your alarms early for a unique experience as you embark on the second safari of your South African adventure. Today the game drive activity starts before sunrise; and unlike the previous evening's sunset safari, this time you'll witness the awakening savanna. The morning light casts a different ambiance, offering a chance to spot an array of wildlife distinct from those seen during the evening hours. Board the safari vehicle as the dawn breaks, and keep your eyes peeled for animals that prefer the cooler temperatures of the morning, which might include various antelope species, zebras, giraffes, and perhaps elusive predators starting their day. To keep you warm and energized during the safari, hot drinks and snacks will be provided. After 2-hours, return to the lodge, where a hearty breakfast awaits. It's also time to check out of the hotel, and then jump into the vehicle for your journey to Cape Town. (~2 hours to 2.5 hours).
breakfast
Breakfast at the hotel is included.
Depart Hotel
10:00 A.M.: Depart between Check out and depart to Wine Tasting en route to Cape Town (~2.5 hours).
Wine Tasting
12:30 P.M.: En route, we'll pause at a boutique winery, nestled in a stunning natural setting. Your guide will teach you the winemaking process, from the vineyards to the glass. Explore the nuances of three different wine varieties during the tasting, discovering their distinctive flavors. Feel free to wander the gardens and revel in the winery's beauty. The winery offers a restaurant where you can opt for lunch at your expense. Please note, the specific winery may vary based on availability. As time for lunch is limited, it's advisable to enjoy a quick meal to continue our journey to Cape Town.
Transfer
Transfer to your hotel in Cape Town (~2 hours and 15 minutes).
dinner
6:30 P.M. to 7:00 P.M. (depending on arrival time back to Cape Town). Included farewell dinner at a Shoreditch Restuarant, 3-course set menu, offering a taste of the most authentic African flavors. Please note that beverages are not included and can be purchased at the venue.
Old Bank Hotel
Overnight in Cape Town
Info
breakfast
Your breakfast at the hotel is included.
Airport Transfer
TrovaTrip will provide 3 transfers to Cape Town International Airport (CPT) on the last day at 7:00 A.M., 3:00 P.M. and 5:30 P.M. Travelers departing outside of the requested flight guidelines will need to make their own transfer arrangaments to the airport.
Physical Activity Level:Exploration
These trips require some movement, but slow and steady is the name of the game. Maybe a mid-length walking tour or at-your-pace sightseeing. No rush.
Cancellation Policy
We get it—life happens. Here's how cancellations work depending on where you're at in the process:
Spot Pending
Spot Confirmed With 91 or More Days Before Your Trip
Spot Confirmed With 90 or Fewer Days Before Your Trip
HIGHLY RECOMMENDED: Protect Your Adventure-Invest in Peace of Mind
After booking, you'll receive a personalized recommendation for coverage tailored to your trip. For full details on our cancellation policy, please refer to our Terms & Conditions.
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FAQ
Traveling with TrovaTrip
What's it like to travel on a Trova Trip?
Trova Trips are curated group travel experiences designed to help you see the world, meet new people, and connect over shared interests. Each trip is hosted by a community leader you know and trust, and run by professional local Operators who handle the logistics. Expect meaningful experiences, authentic activities, and a like-minded group to share it all with.
What's the difference between the Host, the Operator, and Trova?
Great question! Each plays a key role in bringing your experience to life:
- The Host is your community leader who brings the group together, fosters connection, and perhaps leads a workshop or two. They're there to bring the vibes, not the logistics. That's the Tour Operator's job.
- The Operator is the professional travel company that runs the trip on the ground. They handle it all—accommodations, local Guides, activities, and safety. Every Operator we partner with is licensed, insured, and vetted to deliver high-quality group travel.
- TrovaTrip is the platform who connects it all. We help design the trips, partner with Hosts with Operators, and support you before and during your journey to ensure everything runs smoothly.
In short: The Host brings the vibe, the Operator runs the trip, and we make it all happen. Read more about who does what here.
I'm nervous to book. How can I feel more confident?
First, let us say—it's totally understandable, and you're not alone! Travel can feel intimidating, but we built Trova to take the guesswork out of group travel and earn your trust every step of the way:
- Every trip is run by licensed Tour Operators with vetted local Guides.
- Hosts are there to foster connection, meaning you'll arrive solo but never feel alone.
- Itineraries are clearly outlined so you know what to expect, including activity level, example accommodations, and what's included.
- Our team is available to support you pre-departure, and Operators—plus your local Guide—are on the ground to assist during the trip. And rest assured, all our Operating partners are trained in crisis management.
- We always recommend travel insurance for extra peace of mind, whether you're traveling with Trova or solo. It can cover medical issues, lost luggage, or even cancellations.
We know it takes trust to book a trip with new people, and we're here to make sure you feel ready, supported, and excited!”
Can I book solo?
Absolutely! As of 2025, almost 84% of TrovaTrip Travelers go solo. (And yes, we may be a little biased, but we think group travel is one of the best ways to meet new people!) You'll have your own bed and the option to book a private room on most trips. Plus you'll be traveling with others who are just as excited to explore and connect.
What if I need to cancel?
We understand that life happens. Our cancellation policy is designed to provide flexibility while balancing the logistics of group travel:
- Spot pending – 100% refundable. Not confirmed yet? No worries. You can cancel at any time for a full refund.
- Spot confirmed with 91 or more days before your trip – Partially refundable + credit towards a future trip. You'll receive a future trip credit for the amount of your down payment (minus a $100 cancellation fee per Traveler). This trip credit is valid for one year from the date it is issued. Additionally, any payments made beyond the original 25% down payment will be refunded to your original form of payment.
- Spot confirmed with 90 days or fewer before your trip – Non-refundable. At this point, all payments are non-refundable because your experience is already in motion behind the scenes. By this time, our operating partners will be working with local businesses to secure your accommodations and finalize your activities.
HIGHLY RECOMMENDED: Protect Your Adventure–Invest in Peace of Mind
We strongly encourage purchasing travel insurance with trip cancellation coverage to safeguard your investment. With travel insurance, you're covered in case of unexpected events–from illness to emergencies–that could affect your plans. Life is unpredictable, but your dream trip doesn't have to be.
After booking, you'll receive a personalized recommendation for coverage tailored to your trip. For full details on our cancellation policy, please refer to our Terms & Conditions.
What's included in the trip cost?
Most trips include accommodations, daily activities, ground transportation, some meals, and a dedicated local Guide. Because Travelers are coming from all around the world, flights to and from your destination are not included. Each trip page breaks it all down for you.
Will I have free time?
Yes! While we pack in incredible experiences, most itineraries include built-in free time so you can relax, wander, or check out personal must-sees.
What do the activity levels mean?
Every trip has a physical Activity Level from 1 to 5 so you can find the right fit for your travel style:
- Level 1 – Relax + Unwind: Minimal movement (spa days, beach lounging, local markets)
- Level 2 – Low-Key Movement: Light, easy-paced activity (snorkeling, boat tours, gentle hikes)
- Level 3 – Moderate Activity: Ready to move (multi-day hikes, skiing, camping)
- Level 4 – Get Your Heart Rate Up: More intense movement (long hikes, biking, active days)
- Level 5 – Extreme Adventure: High-adrenaline travel (challenging hikes, dives, technical climbs – experience may be required)
You'll find the Activity Level clearly listed on each trip page, and a more in-depth explanation of each level here.
Who can I contact with more questions?
Our support team is here to help! Visit trovatrip.com/company/contact-us to reach out. You can expect to hear back within 2 business days, but probably sooner—our Trova elves are pretty speedy!
Accommodations
What does "or similar" mean next to the accommodations?
When we say “or similar,” it means the hotel listed is an example of what you can expect—not always the exact spot you'll be staying. Sometimes Operators adjust accommodations due to seasonal availability or group size. But rest assured: the quality and comfort will match what's shown.
Why would the accommodations change from time of booking?
Flexibility allows Operators to choose the best-fit accommodations closer to your trip—based on availability, logistics, and what works best for the group (like the number of Travelers and room configurations). This ensures a smooth experience without sacrificing comfort or quality.
Finalized hotel info is typically shared about 30 days before departure in your Traveler Portal, along with your final itinerary.
Trip Operations & Compliance
Who actually runs my trip, and how does Trova keep things safe?
Your trip is operated by licensed, certified Tour Operators who manage all trip logistics and safety—from accommodations and local Guides and day-to-day logistics. All trips comply with local legal and regulatory standards. We vet each Operating partner carefully so you can travel with confidence.
Who do I talk to if I have questions about safety or compliance?
If you have any questions about safety protocols or trip compliance, reach out to us at safety@trovatrip.com. We're here to help.
General Travel Questions
Do I need any documentation to travel?
It depends on where you're headed. Though it is not a universal requirement, many countries require that your passport be valid for at least six months beyond your arrival date. This ensures Travelers have sufficient time to return home even if their visas are extended or if unexpected circumstances arise.
Some destinations may also require a visa. Check our visa page to consult your country's travel resources.
Do I need any vaccines?
It's always best to check with your healthcare provider or a travel doctor before your trip. You can also visit the CDC website (or your local government's travel health resource) for destination-specific vaccine guidance. Health and safety first!
Are flights included in the trip cost?
Because our Hosts and Travelers are coming from all around the world, flights to and from your destination are not included. Some trips include internal flights (like a short domestic hop), and those details will always be listed on the trip page if applicable.
Can you accommodate my dietary needs?
We’ll do our very best! Our Operators aim to accommodate dietary restrictions, though availability varies by destination. For example, some places offer plenty of vegan and vegetarian choices, while others might be quite limited. The earlier you let us know—through your trip form or by contacting our support team—the better we can prepare. Once you arrive, be sure to remind your local Guide about any allergies or restrictions so they can help you enjoy your meals safely and comfortably.